Medicare Agent Guide

Medicare Health Plan Portal Upload E-Mail Address Other
Aetna (Ritter) https://www.aetna.com/insurance-producer.html If submitting renewed credentials to Ritter Team, please request they forward it to the specific health plan.
Alignment (CA only) https://alignmenthealthplan.com/ N/A
Broker Support#:
Amerigroup (Anthem: AZ, MD, NJ, NM, TN, TX, WA) N/A
Anthem notifies agents directly when the expiring credential needs to be submitted and provides instructions on submitting. Agents can also email renewals to anthem.brokers@anthem.com.
Broker Support #:
Anthem N/A
Anthem notifies agents directly when the expiring credential needs to be submitted and provides instructions on submitting. Agents can also email renewals to anthem.brokers@anthem.com.
Broker Support #:
Blue Shield Classic https://www.medicareproductcertif ication.com/
Broker Support #:
Brand New Day N/A
Broker Support #:
Bright www.BrightHealthBroker.com N/A
Broker Support #:
Central https://www.centralhealthplan.com/broker
Broker Support #:
If submitting renewed credentials to JAR, please request they forward it to the specific health plan.
Cigna N/A TBD TBD
Clever https://clevercarehealthplan.com/brokers/
Broker Support #:
Elderplan (Ritter: NY only) N/A If submitting renewed credentials to Ritter Team, please request they forward it to the specific health plan.
Emblem (Ritter: NY only) N/A If submitting renewed credentials to Ritter Team, please request they forward it to the specific health plan.
Empire (Anthem: NY) N/A
Anthem notifies agents directly when the expiring credential needs to be submitted and provides instructions on submitting. Agents can also email renewals to anthem.brokers@anthem.com.
Broker Support #:
HealthFirst (Ritter: NY only) N/A If submitting renewed credentials to Ritter Team, please request they forward it to the specific health plan.
Humana N/A
Broker Support #:
Imperial www.agentportal.imperialhealthpla n.com N/A
  1. Agent logs on the Agent portal
  2. Upload renewed credential
  3. Wait for system approval
  4. Once system approval arrives, agent records are updated.
Broker Support #:
L.A. Care CMC https://www.lacare.org/agent central N/A
After uploading renewed credentials, agent must be sure to change the DOI and AHIP expiration date.
 
Broker Support #:
Molina N/A
Broker Support #:
Mutual of Omaha N/A TBD TBD
Oscar (TX & NY only) N/A
Broker Support #:
SCAN (CA only)
  1. AHIP - transmit to SCAN & iPros via AHIP Broker Portal
  2. DOI will be downloaded by SCAN from DOI site
  3. E&O needs to be maintained but not submitted to SCAN
N/A
Broker Support #:
Provide your NPN & request transfer to Contracting Department.
Unicare (Anthem: NJ) N/A
Anthem notifies agents directly when the expiring credential needs to be submitted and provides instructions on submitting. Agents can also email renewals to anthem.brokers@anthem.com.
Broker Support #:
United N/A
Broker Support #:
Also available: fax to
WellCare/Healthnet https://wellcare.identitynow.com/ Please follow instructions "Wellcare Agent Connect User Guide" - Creating Support Tickets
Broker Support #:

Access AHIP portal to transmit renewed AHIP to Anthem, Blue Shield, Humana, LA Care, & SCAN. Be sure to email a copy of all renewed credentials to contracting@iprosteam.com.

DOI License normally State will automatically submit renewed license to appointed Health Plans, but please ensure iPros has a copy in the event a copy needs to be submitted.

IFP Agent Guide

IFP Health Plan Portal Upload E-Mail Address Other
Ambetter https://broker.ambetterhealth.com/s/login/ N/A
Cigna https://cignaforbrokers.com/web/login N/A
Broker Support #:
LA Care https://lacareorg.force.com/login N/A
Broker Support #:
Molina N/A
Broker Support #:
Oscar N/A
Broker Support #: